KNCI Hosting provides customers with a program called Awstats, which is accessible from CPanel, to learn more about the visitors to your web site. Here is some information about Awstats and guidance on how to understand the data presented.
CPanel is the administrative interface for your hosting account. Using your web browser, you can control many aspects of your hosting account, and view various information about your web site and hosting account, including web stats (using AWStats), error logs, available space, etc. Within CPanel, you can also access the File Manager, where you can modify/upload files in your hosting account via a web front-end (instead of via FTP).