Changing Mail Server Settings

We’ve been moving customers to our new hosting server, which has required some people to change their mail server settings. If you have been moved to the new server and need to update your server settings, follow the instructions below for Outlook, Mac Mail, and iPhones. If you have an Android phone, instructions will vary, depending on what mail program you use. Contact Kelley if you need assistance.

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Archive & Remove Mail from the Server using Outlook

If you are getting messages about your mailbox nearing its quota, you will need to remove some mail from the server. You don’t have to delete old mail though, you can move the mail off the server and on to your local computer. These are instructions for archiving mail if you use Microsoft Outlook to check your email.

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Archive & Remove Mail from the Server using Mac Mail

If you are getting messages about your mailbox nearing its quota, you will need to remove some mail from the server. You don’t have to delete old mail though, you can move the mail off the server and on to your local computer. These are instructions for archiving mail if you use Apple’s Mac Mail to check your email.

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Empty Email Trash Folder on the Server

If you use IMAP to access your e-mail on your phone or computer, or you use webmail on the server, you may end up with a large Trash folder. This doesn’t count against your personal mailbox quota, but it does count against your hosting account’s overall quota, so it is a good idea to empty it periodically. Also, if you clean up your mailbox my deleting a large amount of mail at once, you’ll also need to empty the trash when you’re done to fully clear the space.

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Changing Your Email Password

We highly recommend changing your email password on our server periodically, and using strong passwords to avoid your account being compromised. Use the instructions below to log in to webmail to change your password. Once you change your password, you will need to update your email program on your computer, as well as your cell phone and tablets, with the new password. In addition, if you have any services (such as Gmail) that login to your account to send or receive email, you will need to update them with your new password as well.

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